Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-chatbot-integrations-with-opentable.livebursts.com (hereinafter referred to as “AI Chatbot Integrations with OpenTable” or simply “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-chatbot-integrations-with-opentable.livebursts.com.
  2. All associated mobile and desktop applications.
  3. Online services and tools provided by AI Chatbot Integrations with OpenTable.
  4. Products and features available through our platform.

Please note that this policy does not extend to third-party platforms, applications, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions with us in the following ways:

  1. When you create an account and use our applications as an authorized user.
  2. During your visits to our websites linked to this policy.
  3. Whenever you receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  1. Account Information: Details related to your user account creation and management, such as username, email address, and password hashes.
  2. Payment Information: Data associated with your payment methods, including cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Transaction records, purchase history, and banking information for billing and financial operations.
  4. Purchase Information: Details of products or services you have purchased from us, including order numbers and transaction timestamps.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Your geographic location information when using our location-based services.
  7. Feedback: Comments, reviews, and responses you provide to enhance our products and services.
  8. Social Media Information: Data from social media platforms when you choose to log in or share content through such platforms.
  9. Product Information: Preferences, ratings, and interactions related to the products you use or show interest in.

We collect this data through multiple sources:

  1. User input forms and profile settings.
  2. Automated technologies, including cookies and tracking pixels.
  3. Third-party service providers who assist us in providing services, subject to their respective privacy policies.

Cookies

We employ cookies and similar technologies for several reasons, enhancing your experience while respecting your choices:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps, ensuring security and enabling navigation.
  2. Preference Cookies: They remember your settings and preferences to personalize your experience.
  3. Analytics Cookies: Used to gather user behavior data, track site usage, and measure the effectiveness of our online services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Complying with legal obligations and regulatory requirements.
  2. Providing services and improving our platform.
  3. Enhancing user experiences through personalized content.

Once the retention period expires or when you request deletion, we anonymize or delete your data from our systems and affiliated third parties.

Security Measures

AI Chatbot Integrations with OpenTable has implemented robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data transmission and storage.
  2. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive information.
  3. Regular Audits: Our systems undergo regular security audits and penetration testing to identify and mitigate potential vulnerabilities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Correct any inaccurate or incomplete personal data.
  3. Erasure: Ask for the deletion of your personal data in certain circumstances.
  4. Restriction: Limit the use of your personal data under specific conditions.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discriminatory practices based on your personal data.
  8. Appeals and Complaints: File appeals or complaints with our privacy team regarding data handling practices.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, requests, or concerns related to privacy or data protection:

  • Email: [email protected]
  • Address: AI Chatbot Integrations with OpenTable, Privacy Team, [Your Address]